Platform Capabilities
From the first call to hospital handover, every step runs on the same system — built with and for Rwanda's emergency teams.
A round-the-clock dispatch center receives emergency calls, triages severity, and assigns the nearest available crew.
Live tracking of large ambulance fleets, including specialized vehicles, with optimized routing and shift management.
Structured referrals between health centers and hospitals — from transfer request to acceptance to documented handover.
Live video consultation between field teams and specialists, with patient vitals recorded en route.
Planned medical coverage for mass gatherings and large public events.
Operational reporting across cases, response times, and fleet utilization for evidence-based decisions.
Voice, video, and messaging between dispatch, ambulance crews, and receiving hospitals — on one secure channel.
Patient data stays under your control — access is limited to the facility and role that needs it.
From Call to Handover
Every emergency follows the same coordinated sequence, tracked end to end on the platform.
An emergency call reaches the dispatch center, where the case is registered and triaged.
The nearest available ambulance is assigned based on location, availability, and case severity.
The crew records vitals and interventions, with telemedicine support from specialists when needed.
The receiving facility is notified ahead of arrival and takes over with complete case documentation.
Role-Based Dashboards
Dispatchers, paramedics, hospitals, and administrators each get an interface built for their part of the response.
Centralized command center for managing all emergency calls and dispatching ambulances.
National Health Impact
Digital coordination is changing outcomes — across all 30 districts, around the clock.
National average from call to arrival on scene
Emergency cases successfully handled since launch
Connected hospitals and health centers nationwide
Trained emergency response professionals
Coordinating pre-hospital emergency medical interventions across medical facilities and emergency-response agencies.
Pioneering digital transformation in Rwanda's emergency healthcare sector.
Supporting Rwanda's commitment to accessible healthcare for all citizens.
Toward Vision 2050